Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Philip Stones
Mini Clubman
Car purchase and part exchange
Well looked after car received as described. Helpful and thorough and professional service.
John Sanderson
VW Touareg
I must concur with the multitude of plaudits for Hindle and Allen. In over 57 years of owning cars I have never come across such a superb firm to deal with. Straight forward, factual, knowledgeable, professional and very pleasant. A business with integrity and principles. A very fair and satisfactory deal, thank you Steven
I forgot to add the whole transaction is far better than 5 star service
Bob Millar
5 STARS
VW Caddy Maxi Life
Great dealer, prepared the car to a good standard, professional and courteous to deal with. I would recommend and I am a perfectionist
Antony Porter
5 STARS
Saab 9-5 Estate
Great Service and Lovely Honest Car
Found a wonderful SAAB in the exact colour and spec we were after on sale from Hindle & Allen, we arranged a viewing and test drove the car and found it exactly as advertised. Car came with warranty, full MOT, Service and delivered to our door. I found Hindle & Allen to be honest, customer focused and very pleasant to deal with. All in, a very smooth transaction and a pleasure to do business with. Very happy with our purchase, they will be the first people we look to for any future car purchases and I'm more than happy to recommend Hindle & Allen.
Graham leadbetter
5 STARS
Seat Ibiza
I have just purchased a Seat Ibiza from Hindle & Allen. It was an absolute pleasure to deal with Steven, extremely trustworthy and makes the experience very enjoyable. I would highly recommend going to see him and discussing your car needs and I certainly will be in the future. Oh and the car is first class
Mr John Murray
5 STARS
Hyundai i40
I cannot speak highly enough of my experience with Steven and his business. My initial telephone inquiry was conducted the way I like, straight to the point and professional. I was travelling a long way to see the vehicle so had to be fully assured that I wasn't wasting my time and Steven's time. I was not disappointed!!......excellent car and superbly presented to me on the day. I enjoyed a very comfortable and enjoyable 500 miles home. My lasting impression of this experience will be of a man I can trust and depend on to be honest and trustworthy in business, which is becoming rarer in our day. Thanks Steve and kindest regards.
Mr T McNamara
BMW 320d X Drive M Sport Touring
Happy in Every Detail
We couldn't be happier with both the car and service provided. The vehicle more than matched its phone call description and the transaction was simple. We intend checking here first when we replace our other car.
Chris Copley
Citroen C3 Picasso
No Fuss, Total Confidence.
A perfectly smooth transaction from web search through to delivery day. I have never bought a car with so little fuss and so much confidence. The next time I'm in the market this is the first company I will be looking at
Faith Dale
Fiat 500
Fantastic dealer
Excellent customer service, very helpful and friendly. Could,nt have made the process of buying an amazing first car easier
Mr N Holden
VW Polo Twins
Excellent service throughout the pre purchase inspection and on the day of collection. Decided to swap wife's car for exact same model but with a bigger engine & diesel for motorway driving. Well recommended
Hayley
Audi Q5 Quattro S Line Plus
FIVE STARS
Very welcoming. Genuine and friendly
G Pilkington
Mini Clubman
Steven
It was a pleasure to meet you yesterday. The Mini was as expected,a fine example of a low mileage car, my wife was thrilled on her return from work to find the car waiting for her. It is a breath of fresh air to have the experience of car buying from your company, many dealers need to be aware and learn. I wouldn't hesitate to recommend you to anyone wishing to purchase a vehicle, thanks for providing such great service.
Best regards
Mr David Boakes
Ford Fiesta
Made buying my car easy and painless. Very professional, courteous and helpful
Mr M Maguire
Skoda Yeti Outdoor
Good very friendly and professional
Second car I have bought from Hindle and Allen and would not hesitate to go back again and again very nice people to deal with it is like talking to family
Mr John Tansey
A great company
Skoda Yeti L&K A Great car. Competitively priced and a good part exchange. This is what customer service should be, Steven was very helpful answering all my questions and obtaining a SD card for the Sat Nav for me. Car was perfectly presented waiting for my test drive. I will be back Thanks Steven
Mr Ray Nowell
Vauxhall Insignia
First class service.
It was a very smooth and efficient way of buying a vehicle and Stephen provided a very personal service without being pushy. I would certainly recommend dealing with this company.
Abi
Nissan Note
5 out of 5 stars - fantastic customer service: Quick response back. very clean car. Exactly what the picture showed. Pleasant approach to customer service. the car was waiting in the drive for test driving. Presented in absolute clean condition. Though it said fair deal, but overall it was Best deal. - cost ,product, and customer care was tops. My son will be buying his next car from Steven. Thank you Steven.
Mathew Scott
Skoda Fabia Estate
Top class.
Wasn't easy to find, but the service, standard of vehicle and friendliness was great.
Steve Machin
Skoda Estate
Excellent service
Really friendly customer service. Was happy to answer my questions. And when sadly the car developed a fault shortly after purchase they offered to reimburse me the cost, which was a novel experience from a dealer. Would highly recommend them and will be checking them first for my next purchase.
Hamish Smith
I wish all dealers were like Steven
Skoda Octavia Estate
My first connection with this company was with Steven who gave me his full attention and precious time dealing with my problem of "too many names " on my Invoices --Steven spent so much time trying to convince the Finance that there was not a problem but in the end they would not accept me - in the end we agreed for me to pay outright and I could drive back 400 miles to Scotland .-- I will be back to this company --brilliant service Many thanks
Shaun Monaghan
Skoda Yeti L&K
First class. Car purchased was a competitive price. Good part ex on my vehicle. No gimmicks or bull. Couldn't have been easier or quicker.
Dan Turner
Excellent Communication
This is my second Car I have purchased from Hindle and Allen, Great service and great cars every time.
P Daire
Excellent Service
My experience with Hindle and Allen was exceptional. I contacted them and requested for the Mini Countryman to be saved for about a week as that's the time I was only available. Steven was more than patent with me, not only did he save it for me, he turned down someone who wanted to pay more money than I had. In addition, he delivered this red mini to my doorstep in a very presentable and mint condition.
Adrienne.
Skoda Yeti Outdoor
Your service was top class. I'll definitely come back to you when it's time to change my car. After sales service was also top notch. Thank you so much for driving it to me and sorting out the tax etc.
Really appreciate such good service!
Janine Caddick
Skoda Yeti Outdoor
Now this is how a car should be sold! A real breath of fresh air in the car purchasing world after having six months worth of disappointing and sometimes terrible experiences looking for my next baby at other 'main' dealership types I should know ! Hindle & Allen presented me with a stunning example (15 plate Skoda Yeti Outdoor 1.6 TDi SE) Valeted to perfection! The car looked, drove and smelled like new! Just perfect! Steven Allen was professional, informative and reassuring throughout the whole process. Everything was taken care of for me, the cars service, tax and personally delivered to my doorstep- all included in the price! Now that's service in my opinion. If you want the best example of your choice of vehicle, proper customer service and to feel looked after- please give Hindle & Allen a call, I'm so so glad I did!
Mr D Clements
Pob hwyl to Steve at Hindle and Allen.
I had to travel 200 miles from South Wales to view the car and was mightily relieved to see that it was precisely as described by Steve. I was given a fair part-exchange price for my car ( I'd had some of the usual 'try ons' elsewhere) and the asking price for the Mini Countryman was a bargain considering its pristine commission. I even had the bonus news that whilst Steve was checking on the service history, he was able to confirm that a TLC Service Package would cover the servicing costs for the next 38,000 miles! It was a pleasure to do business with Steve, a genuine,helpful and knowledgeable person . Wouldn't hesitate to recommend Hindle and Allen to family and friends!
Dilwyn C
Catherine
New Audi A3
My brand new A3 TDI S Line arrived this morning Steven. WOW! Its fantastic. I never thought buying a new car could be so easy ! Thank you for all your help. I would recommend your service to anyone looking to buy a new car without the hassle that goes with it !!!
Richard
MINI COOPER
Just got back to Brighton, safe and sound, the car is lovely thank you. Thank you for being an excellent dealer!
Dave
Mini Hatchback
Thank you. as described. A good friendly dealer where nothing is too much trouble. Recommend Steve to anyone thinking of purchasing a car.
Alison
Mini Cooper S
Very helpful and easy to deal with.
Very easy to deal with , very helpful and knowledgeable . Would recommend them to anyone
Ali and Andy
MINI COOPER S
Many thanks to Steven for the great, and friendly service. The Mini is exactly as described, just what we were looking for, and some! Next time we are looking for a car, we\'ll be back
Graham S
Mini One Automatic
Mini Purchase
A friendly, efficient and swift purchase, the free delivery was an immense help, and made the deal an easy and pleasant experience, many thanks Steven
Keith Woodhams
Skoda Octavia Estate
Superb service, a must visit for car sales
Steve was superb, answered my questions with a straight answer and made my trip worth while and in making the decision in buying the Skoda Octavia, made sure the car was serviced and ready for collection a few days later. Great team to purchase a car from definitely be back in a few years for the next car as well as telling friends of this great car company.
Martyn Maguire
BEAUTIFUL YETI OUTDOOR 4X4
BUYING MY YETI
DEALT WITH STEVE ALLEN FOUND HIM TO BE VERY PROFESSIONAL AND KNOWLEDGEABLE AND EASY TO DEAL WITH WOULD RECOMMEND THIS COMPANY TO ANY ONE
Kate
Volkswagen Golf Hatch
Excellent service , brilliant car, very pleased. Thank you
Michael G
Mini Countryman All 4
Excellent dealer, very helpful and car is in lovely condition as described. Would definitely recommend and am already looking forwards to the next one !
Chris O
Skoda Superb Hatchback
Simply Superb
Just like to thank Steve for supplying me with a Skoda Superb.After spending hours looking for a decent motor I spotted a nice looking one at Hindle and Allen. However it was over 100 miles away from my home. After speaking to Steve he said I wouldn't be disappointed. So glad I made that journey as the car was absolutely immaculate and a decent price too. Nothing is too much trouble and he had the car delivered to my home.
Thanks again
Chris O
Denise Beirne
SKODA OCTAVIA HATCBACK
BEST AND VERY GENUINE SALESMAN
Steve was the most professional, warm and friendly man I've ever met. Always very sceptical of car sales men but Steve wasn't at all pushy and gave me lots of options for how to get the best car. I of course got the best car from him and couldn't be more grateful for all his help and support after my car crash which led to me buying the new car in the first place. Steve took a genuine interest in me and my family so I really feel like I've got to know him after only meeting him twice. He's very genuine and made the process so easy when it can often be very stressful. Can't thank him enough and I'll certainly be going back for another car in the future. Thanks Steve!
Danny
BMW 3 Series
A Brill car and a really nice fella. Totally honest description!!!!
David Grillo
FIAT 500 LOUNGE DUALOGIC
A very positive experience. great car
Steve is a gentleman. He was kind and patient throughout the deal which was not easy since we had to have the car exported to Malta.
The car is impeccable as he promised. It's a small company and this paid since Steve knows his cars well with their history. CAME with full valeting and service.
Andrew C
MINI COUNTRYMAN
GREAT !
Great to deal with - and straightforward - car was as described Thank you.
Jonathan S
VOLKSWAGEN GOLF HATCHBACK
INCREDIBLE DEALERSHIP !!!!!
As a young man buying a car on my own for the first time, Steven made me feel totally at ease with the purchase I was making. Made sure the car was in perfect condition to drive away and even changed the brake pads, just because it was advised that they are wearing down (on the MOT they put it through before it was sold). Added 6 months tax and offered me £20 of petrol before I left (which I insisted on only taking 10). I'm wholly confident that the purchase I had made was a good one. I would 100% recommend buying from this dealership
Rebecca, James & Florence
Audi A4 Diesel Avant
Just wanted to say we absolutely LOVE the A4 Avant we recently purchased from Hindle and Allen. It really is the ideal first car for our little family. Your customer care and service was first class. we cannot thank you enough for making the whole process of buying a new car such a pleasurable experience. Very best wishes
Sharon and Tony
Fiat Doblo
Thank you very much Steven for all your help and patience !
Nathan & Kate
Volkswagen 1.6 TDI SE 5 door.
Thanks again for all your help. It was a pleasure dealing with you.
Stefano B
MERCEDES S 320 LIMO
AMAZING SERVICES.THANKS STEVEN!!!
Steven at Hindle and Allen was incredibly friendly and helpful. No pressure selling and took plenty of time in dealing with us and provided a fantastic deal on a wonderful car. Would recommend to anyone.
Chelci E
Audi A1 Competiton Line
Great family run business !
Very friendly professional company. Answered all my questions and got me a brilliant deal!
Steven S
Skoda Superb Hatchback
Down to earth car dealers
Would deal with Hindle and Allen again,Car was as they described it on Auto Trader was made very welcome when we got there credit to you both 5 star treatment all the best Steve
Andrew S
Skoda Octavia Estate
Great service
Steven was very helpful and informative. The cars - I test drove two from a good range before deciding was well displayed and prepared. I arrived by train to view the cars and Steven collected from and took me back to to the station. The whole experience was friendly, non-pushy, and efficient. The car was ready to be collected next day as arranged. Great way to buy a car, thanks
Lee S
Misano Red Audi S4
Excellent honest dealer !
I live in Aberdeen which is a fair distance from Hindle and Allen so I needed Steve to be honest about the car. He was and the whole buying experience was friendly, professional and the car is top notch. Hopefully they have another car I like when I change again.
Mr Beard
Audi A3 S Line
Thank you. The car is great , its been a pleasure doing business with you.
Mr & Mrs Worrall
Audi A3 Sportback
Really love the car. Thank for all your help
Tim McCreadie
Porsche Cayman
Thank you so much. Just got back lots of traffic. Managed to get 34.3 mpg
Jess
Fiat 500
Thank you so much for everything. Could not have had better service
Mr & Mrs Pritchard
Seat Leon Cupra
Thank you for making buying the Leon so stress free. We love the car and the service you provided was excellent
Mr Peter Smalley
Ford Fiesta Zetec
A real pleasure to deal with!
Rob Coates
Landrover Freelander
Great Freelander exactly how described. Very helpful service would definitely buy from you again
Mr C Benson
Mercedes Benz CLS
The car was better than described. I can recommend this dealer with confidence
Mrs Lonsdale
Peugeot 107 5 door
Excellent to deal with. Very helpful car in lovely condition as described. A*****
D Webster
Audi Q5 S Line
May I take this opportunity to say thanks for all your support and great efforts to find a suitable Audi Q5 to meet my required specification. The car you found was within budget but I have to say that the specification and actual quality is well above my expectations. Since collection we are getting a great amount of pleasure using it for our regular travelling. Thanks again
Brian
Audi A6 S Line Avant
Thanks again a really good car
Tim McCreadie
Porsche Cayman
Just added another 1000 miles to ' Jasmine ' . She's awesome. Thank you
Mr D Stokes
Audi A3 S Line
First Class, great communication. Wish all dealers were like this A*****
David & Janet Platt
Fiat Doblo
Thank you for your service. It was excellent !
Mr I Dugdale
Audi A3 SE
We purchased a used Audi A3 from Hindle and Allen. The car was superb and better than I thought. The service was excellent. they cannot do enough for you. I would thoroughly recommend them to anyone thinking of buying a car. Well done !!!
R Holland
Volkswagen Golf 2.0 GT TDi
Fantastic buying experience from Hindle and Allen !
Susie
BMW 1 Series Convertible
Great customer service experience. I feel more than confident to recommend your company to anyone wishing to purchase a car.
Mr Nash
Volvo V60
Excellent service throughout the buying process. Volvo V60 in immaculate condition.Car superb. Would highly recommend.Thanks Steve.
Mr Challenger
Landrover Freelander
Steve was extremely helpful and it was a pleasure to buy a car from him